Summary
Full BBM backup and recovery solutions provide backup and recovery of BBM chat history, deleted chats, conversations, messages, contacts, and attachments such as pictures, voice messages, and videos.
Unfortunately, updating your OS to Marshmallow will delete all your BBM data, including chats and pictures, as it's a system-wide update. However, you can try using a third-party recovery app like Disk Digger or Deep Data Recovery to scan your device's internal storage for any recoverable data. These apps can potentially recover deleted files, including BBM chat history, but be aware that the success rate depends on various factors, such as the amount of time that has passed since the data was deleted and the condition of your device's storage. You can also try checking your device's backup history to see if there's a previous backup that includes your BBM data. If you've enabled automatic backups, you might be able to recover your data from a previous backup.
BlackBerry Messenger (BBM) was a highly popular feature of BlackBerry phones, but it's now available on Androids and iPhones, with 10 million downloads so far. However, the more you use BBM, the more likely you are to make a mistake and lose valuable chats with your friends.
To safeguard your BBM chat history, turn on the backup option to avoid data loss. This is a better alternative to not saving your chat history as a backup, which can be used to protect everything you've sent and received from your BBM families, friends, and groups.
BBM chat history backup Android & iPhone:
Open BBM app -To turn on chat history saving, tap the three vertical dots on the top right corner of the screen, then select "Settings" from the menu. From there, toggle the "Save Chat History" option to the "ON" position.
BBM chat history backup BlackBerry:
Open BBM app -To enable saving chat history, swipe down from the top of the screen, tap Settings, then tap Chats, and toggle the "Save Chat History" option to ON.
To view and restore BBM chat history that was saved to your device memory, connect your Android, iOS or BlackBerry device to a computer with Backup Desktop Software installed. Navigate to the BBM chat history backup location on the computer, which allows you to view and restore your saved chats.
/home/user/BlackBerry Messenger/history/
If you've lost BBM chats without backups, don't worry! While restoring deleted chats is relatively easy with backups, we understand that sometimes no backups were created. We feel for you and have a solution that might help recover some of what you lost on BBM messenger.
Try to use third-To recover BBM chats that may have been saved in miscellaneous files or cache files on your Android phone's memory, you can use a party Android data recovery tool. This tool can help you retrieve deleted or lost BBM messages that might have been stored in files such as "cache", "miscellaneous", or "database" on your device. By using this tool, you may be able to recover your BBM chats that were previously lost due to deletion, formatting, or other reasons.
Step 1. Download Qiling MobiSaver for Android. Connect your Android phone to a Windows PC. Wait until the software detects your phone.
Step 2. Click "Scan". The software will quickly scan your phone and find lost BBM cache files.
Step 3. If BBM contacts, messages, pictures or videos are found on the left side panel, click "Recover" to restore them. If not found, the BBM chat history will be lost forever.
iPhone users can also restore deleted BBM chats by downloading Qiling MobiSaver for iOS. If the BBM data has been backed up to iCloud, the software can be used to download the chat history and other data files to a PC or Mac.