2022 | Apple Music Not Working/Won't Play on iPhone in iOS 11? How to Fix - Qiling  

Solutions | Apple Music Not Working/Won't Play on iPhone in iOS 11? How to Fix

Updated on Jun 19, 2024 | by Woodward

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There are many possible situations in which Apple Music is not working properly, including:

If you're experiencing issues with Apple Music not playing on your iPhone in iOS 11, there are several potential solutions to try. Firstly, check that you have a stable internet connection, as Apple Music requires a connection to stream music.

Fixes to Apple Music not working/won't play music on iPhone


6 simple solutions you should try first:

1. Restart Apple Music

2. Restart your iPhone

3. Check your network connection

4. Sign out of iCloud and then sign back in

5. Force restart your iPhone

6. Update iTunes and iOS to the latest version


If none of the easy fixes work to solve the Apple Music not working on iPhone issue, don't give up, there are four more workable tips you can try.

Method 1: Turn on iCloud Music Library

With Apple Music, you can access your music library across all your devices by enabling iCloud Music Library. To do this, sign in to your iPhone with the Apple ID used for Apple Music, then go to Settings > Music > iCloud Music Library to toggle it on. This allows you to access your music library on all devices signed in with the same Apple ID.

Method 2: Reauthorize your computer and re-sync music with iTunes

Apple Music won't play songs on your iPhone and the items are greyed out or not available on your device? This issue may occur when syncing music to your iPhone using iTunes, possibly due to missing music files on your computer, corrupted items after syncing, or unsuccessful song copying from computer to iPhone. Method 2 and Method 3 can help resolve this problem.

Step 1: To get your computer permitted to access and use your Apple ID, go to the Account section, then click on Authorizations, and finally select Authorize This Computer.

Step 2: Log in with your Apple ID and password, then click on the Authorize button to complete the authorization process.

Step 3: To transfer music from iTunes to your iPhone, you'll need to connect your device to your computer and open iTunes. Once you've done that, you can select the music you want to transfer and sync it to your iPhone.

Method 3: Sync music from computer to iPhone with an iTunes alternative

If Apple Music won't play songs on your iPhone, you can try using a freeware called Qiling MobiMover to transfer music from your computer to your iPhone without data loss or corruption. This process is simple and only requires four steps, making it easy to copy the songs you like from your computer to your iPhone running iOS 8 or later.

Step 1.To transfer files from your computer to your iPhone, connect your iPhone to your computer and run Qiling MobiMover. Click on "PC to Phone" and then select the files you want to transfer.

Step 2.Select the music files you want to transfer from your computer to your iPhone and click "Open".

Step 3.To transfer music from PC to iPhone, check the songs you want to transfer and click "Transfer" to start the process. Once it's done, you can enjoy your music by opening the Music app on your iOS device.

Qiling MobiMover is a tool that can transfer data, manage files, and download videos on iOS devices, allowing users to transfer music from one iPhone to another, save iPhone text messages to a computer, and download Vimeo videos to an iPhone.

Method 4: Change the country/region of iTunes & App Store

If you're getting a prompt saying your Apple ID is only valid for use in a specific country's store, but you're using the iTunes or App Store of another country, you can simply change the country in your App/iTunes Store settings to the one where your Apple ID is valid. This should resolve the issue.

Step 1: To access the iTunes & App Store settings on your iPhone, open the Settings app and scroll down to find the iTunes & App Store option.

Step 2: To access your Apple ID, tap on your Apple ID and click on View Apple ID. If prompted, enter your Apple ID password to proceed.

Step 3: Choose Country/Regin > Change Country or Region.

Step 4: Select the country or region in which your Apple ID is valid for use and tap on Next, then Agree.

Step 5: Follow the onscreen instructions to enter your payment details and billing information, and then complete the setup process.

The final words

The effectiveness of the methods above has been proven by some iPhone users who have encountered the Apple Music not working issue. However, what works for others may not work for you, so it's best to keep trying and find the right solution to your problem.

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