Cannot Connect to App Store in iOS 11 on iPhone/iPad? Fixes Here!
Quick Navigation:
- Fixes to cannot connect to App Store in iOS 11
- Tip 1: Check Wi-Fi connection
- Tip 2: Enable App Store to use your cellular data
- Tip 3: Restart or reboot your iPhone/iPad in iOS 11
- Tip 4: Re-enable Set Automatically
- Tip 5: Re-sign into App Store
- Tip 6: Reset iPhone/iPad to factory settings
When you're trying to download new apps from the App Store on your iPhone or iPad and see the frustrating message "Cannot connect to App Store", don't worry! This issue can be caused by various reasons, but there are potential solutions that can help you fix it. Whether you're using an older device upgraded to iOS 11 or a brand new iPhone X/8/8 Plus, the tips below can be applied to resolve the problem. So, keep trying and find the fix that works best for you.
Fixes to cannot connect to App Store in iOS 11
Tip 1: Check Wi-Fi connection
If your iPhone or iPad running iOS 11 is connected to WiFi and experiencing issues connecting to the App Store, first check if the WiFi connection is the problem. Try opening other apps that require WiFi or checking other devices on the same network to see if they're working properly. If the WiFi connection is fine, try the fixes for WiFi not working in iOS 11.
Tip 2: Enable App Store to use your cellular data
If you're experiencing a "cannot connect to App Store" issue on your iPhone or iPad in iOS 11, check if the App Store is allowed to access your cellular data. To do this, go to Settings, then Cellular, and select App Store. If you see the "Off" option checked, tap on "WLAN & Cellular Data" to resolve the issue.
Tip 3: Restart or reboot your iPhone/iPad in iOS 11
The most common way to solve iOS 11 touch screen issues is to restart or reboot your iPhone/iPad. This simple solution can resolve the problem, and it's also a good idea to try this before looking for more complex solutions.
How to restart iPhone/iPad in iOS 11:
Method 1: To turn off your iPhone/iPad, press and hold the Sleep/Wake button until a slider appears, then drag the slider to the right to turn it off. To turn it back on, press and hold the Sleep/Wake button again.
Method 2: To shut down your iPhone/iPad, go to Settings > General > Shut Down, and move the slider to the right. Then, press and hold the Sleep/Wake button to turn it back on.
How to reboot iPhone/iPad in iOS 11:
Method 1: For iPad, iPhone 6 or earlier, hold and press both the Sleep/Wake button and the Home button until you see the Apple logo.
Method 2: To enter recovery mode on an iPhone 7/7 Plus, hold down both the Sleep/Wake button and the Volume Down button simultaneously until the Apple logo appears on the screen.
Method 3: For iPhone X, iPhone 8 and iPhone 8 Plus, quickly press and release the Volume Up button, quickly press and release the Volume Down button, and then press and hold the Sleep/Wake button until you see the Apple logo.
Tip 4: Re-enable Set Automatically
To fix the "cannot connect to App Store" issue on your iPhone, go to Settings > General > Date & Time, toggle off "Set Automatically" and manually set the correct date and time, then open App Store, go back to Settings and turn on "Set Automatically", shut down App Store, and re-open it.
Tip 5: Re-sign into App Store
To fix the "cannot connect to App Store" issue on your iPhone/iPad in iOS 11, go to Settings > [your name] > iTunes & App Store > Apple ID > Sign out and then re-sign into the App Store.
Tip 6: Reset iPhone/iPad to factory settings
If the above tips can't solve your problem, you can try resetting your iPhone/iPad to its factory settings by going to Settings > General > Reset > Reset All Settings, which may fix the issue of being unable to connect to the App Store in iOS 11.
Notes:
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