Fixes to Cannot Connect to iTunes Store in iOS 11 on iPhone/iPad
Quick Navigation:
- Fixes to "Cannot connect to iTunes Store" in iOS 11
- Tip 1: Enable iTunes Store to use both WLAN & cellular data
- Tip 2: Check network connection on iPhone/iPad
- Tip 3: Set correct date and time
- Tip 4: Check system status
Many users have reported the issue "Cannot connect to iTunes Store" in iOS 11 on iPhone or iPad. This article provides potential solutions to resolve the problem. If you're experiencing the same issue on your iPhone/iPad running iOS 11, whether it's a new upgrade or a new device like iPhone X/8/8 Plus, you can try the solutions below to fix the "Cannot connect to iTunes Store" issue in iOS 11.
Fixes to "Cannot connect to iTunes Store" in iOS 11
The issue can be caused by various factors, making the fixes varied and potentially not effective for everyone. To resolve it, you may need to keep trying different solutions until you find the one that works for you. Additionally, there's another common problem on iOS 11 devices, the touch screen not working, which also has its own set of solutions.
Tip 1: Enable iTunes Store to use both WLAN & cellular data
To fix the issue of not being able to connect to the iTunes Store, enable iTunes Store to use both WLAN and cellular data. To do this, go to Settings, then Cellular, then iTunes Store, and select WLAN & Cellular Data. This will ensure that the iTunes Store can function properly. If this doesn't resolve the issue, try other methods.
Tip 2: Check network connection on iPhone/iPad
To resolve the "Cannot connect to iTunes Store" issue in iOS11, ensure a good network connection, whether it's WiFi or cellular data, is established. If the problem persists, try using other WiFi-supported devices to check if the issue lies with the network. If the issue is with the WiFi, refer to the fixes for WiFi not working in iOS 11 to resolve the problem.
Tip 3: Set correct date and time
If the Date & Time isn't set correctly for your time zone, you might experience the "Cannot connect to iTunes Store" issue. To resolve this, go to Settings, then General, Date & Time, and ensure Set Automatically is turned on.
Tip 4: Check system status
The issue with iTunes Store may be due to an Apple service problem. To check the system status, visit the Apple System Status page at https://www.apple.com/support/systemstatus/. If the issue is not resolved, you can try waiting for Apple to fix the problem.
Notes:
Whether you're an iPhone or iPad user, you may need to transfer data to or from your device frequently. I recommend using MobiMover Free, a free iOS data transfer tool, to sync files between your device and computer. With MobiMover installed on your PC running Windows 10/8.1/8/7, you can transfer files from computer to iPhone/iPad, back up iPhone/iPad contents to computer, share files between iOS devices, and manage iOS data from computer without any limitation. Simply download MobiMover and start protecting your iOS data by exporting files to your computer at one click.
Step 1. To back up your iPhone or iPad to your PC, connect your device to your computer, unlock it, and trust the computer. Next, run Qiling MobiMover, go to the "Backup Manager" section, and select "Back up".
Step 2. To back up your iPhone or iPad, select the categories you wish to save from the device, then click the backup button to initiate the backup process for your device data.
Step 3. Wait for the backup process to complete, then go to "Backup Manager" to restore your iPhone/iPad if needed.
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