The user is experiencing an issue where their photos and videos are not transferring from their old iPhone to their new iPhone using iCloud, despite successfully transferring other data and settings. They are seeking assistance on how to resolve this issue.
Many iPhone users have encountered issues with transferring photos to their new iPhone, with some experiencing no photos being transferred at all and others finding that not all photos are moved. The reasons for these issues are generally similar.
If your photos didn't transfer to your new iPhone, that's probably because the old iPhone wasn't properly backed up to iCloud or iTunes before it was replaced, or the transfer process wasn't completed correctly during the setup of the new iPhone. To resolve this, you can try restoring the new iPhone from a backup, or using the "Restore from iCloud Backup" or "Restore from iTunes Backup" option during the setup process.
You didn't use the correct iCloud account: If you chose "Restore from iCloud Backup" during the iPhone setup process and your photos didn't transfer to your new iPhone 12, it's probably because you signed into a different iCloud account, which doesn't include the photos you want to transfer. So, before initiating the restore process, you should check the iCloud account you're signed into.
Your photos are not backed up successfully: If you're using the correct iCloud account, check if the selected iCloud backup contains photos, as issues like "photos not backing up to iCloud" can occur. The second possible cause is a backup failure of iPhone photos.
The new iPhone space is insufficient: If your new iPhone doesn't have enough space to store all your photos, the file transfer will likely fail, and you may end up with only some or none of your photos being transferred to the device, depending on the available space.
The network connection is poor: The success of restoring photos and files to a new iPhone heavily relies on a stable and fast network connection. If the network connection is unstable or slow, the transfer process may be interrupted, resulting in the files not being transferred as expected.
If you're having trouble transferring photos from your old iPhone to your new iPhone 12 or 13, don't worry! Try the following tips to fix the issue. If none of these work, you can use iPhone data transfer software to directly transfer your photos from the old iPhone to the new one.
To fix the "photos didn't transfer to new iPhone" issue:
If you want to transfer photos to your new iPhone quickly, you can try Qiling MobiMover, a straightforward iPhone transfer software that allows you to transfer all photos at once or select specific ones. This software also enables you to transfer photos from your iPhone to a PC or vice versa if needed.
This app supports various file types, including photos, music, videos, ringtones, and books, making it a versatile tool for transferring files to and from iOS or iPadOS devices.
To transfer photos from iPhone to iPhone:
Step 1. To transfer photos from one iPhone to another, connect both iPhones to your computer, then open Qiling MobiMover and navigate to the "Pictures" > "Photos" section. Alternatively, you can use the data transfer feature to download all photos from one iPhone to the other at once.
Step 2. To transfer photos from one iPhone to another, choose the desired photos or albums to move and set the source and target iPhones correctly. You can either transfer all photos at once or select specific images to move.
Step 3. To transfer photos from iPhone to another phone, click "To Another Phone" and then check the items in the "Photos" app on the target device once the transfer is complete.
If you want to migrate photos to your new iPhone quickly, consider using a tool like Qiling MobiMover to transfer photos from your previous iPhone to the new one. This approach eliminates the need to troubleshoot issues or search for fixes, allowing you to easily get your pictures onto your new iPhone.