An SSD that freezes Windows can make the mouse stop, File Explorer hang, or apps become unresponsive. The cause may be a loose connection, outdated firmware, overheating, file system errors, or a failing SSD.

If the SSD freezes while opening files or Windows asks to format it, recover important files with Qiling Deep Data Recovery before running destructive fixes.
Step 1. Launch Deep Data Recovery. Select the file types you need and click Fast Scan to begin.

Step 2. Choose the freezing SSD or the partition that stores the missing files, then start scanning it.

Step 3. Preview the found files and select the files you want to recover.

Step 4. Save recovered files to another healthy disk. After recovery, test the SSD again or replace it if freezes continue.
Do not ignore repeated SSD freezes. Check connection, firmware, temperature, and disk errors, then recover files before formatting or replacing the drive.