FIX: Seagate External Hard Drive Not Working Without Losing Data – Qiling  

FIX: Seagate External Hard Drive Not Working Without Losing Data


Seagate external hard drive not working, is it showing up?

Seagate is a well-known brand for hard drive storage, popular among worldwide customers. Many people use Seagate external hard drives, such as 500GB, 1TB, or 2TB models, as backup drives. However, like any big brand, Seagate products can experience issues after long-term use, particularly when used improperly, including software compatibility problems with newer operating systems, frequent connections to multiple computers, unsafe ejection, and physical vibration, ultimately leading to the drive no longer working.

When a Seagate external hard drive is not working, it means you can't save or access your data. To fix it without losing data, you need to identify the problem, address different levels of damage, and know when data loss is unavoidable. This approach ensures your data remains safe throughout the repair process.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Basic troubleshooting
  • Change a USB port on your computer
  • Change a different data cable if possible
  • Connect the drive to the other computer...Full steps
Fix 2. Advanced troubleshooting
  • Open Computer Management
  • Click Device Manager on the left
  • Locate the Seagate external hard drive...Full steps

Basic troubleshooting

Let's address issues step by step, from basic checking to advanced troubleshooting. If the connected Seagate drive is not detected or not showing up in Windows Explorer, try these basic troubleshooting steps first.

 After some basic troubleshooting, if the hard drive shows up again, you don't need to worry much about losing data. However, it's always a good idea to back up your hard drive data regularly, and Qiling Backup Free offers an automatic backup scheme on schedule to ensure your files are safe.

If the Seagate external hard drive is not showing up in Windows, there are a few troubleshooting steps you can take. If the drive is not recognized, you can try to reset it by unplugging it, waiting for 10 seconds, and then plugging it back in. If that doesn't work, you can try to check the drive's status in Disk Management.

Step 1: To open the Computer Management console, press the Windows key + R keys on your keyboard, type "compmgmt.msc" in the Run dialog box, and then click Enter.

open computer management

Step 2: To view the disk information of your Seagate external hard drive in Computer Management, click on Disk Management on the left, which will display the disk information representing your Seagate external hard drive.

check seagate external hard drive status in disk management

If you're lucky enough to see the disk showing there, even displaying as strange characters including "Unallocated", "RAW", "Disk unknown, not initialized", take it easy. The Seagate external hard drive in these circumstances is neither accessible nor opening, but you can try to recover data with the help of Deep Data Recovery. The linked pages are with corresponding solutions, and they are 100% applicable to the Seagate external hard drive as well.

Advanced troubleshooting

If there's no sign of a Seagate external hard drive in Disk Management, you should try checking the storage device in Device Manager.

Step 1:To open Device Manager, click on Computer Management on the left side of the window, then click on Device Manager on the left.

open device manager in computer management

Step 2: To check the status of your Seagate external hard drive, look for its name under the Disk drives section. This will indicate whether it's connected and accessible, or if there are any issues preventing it from being recognized.

Step 3: If the drive is not detected under Disk drives, try looking for entries called "unknown device", "other device" or "mass storage device" with a yellow exclamation icon.

Step 4: Right-click on the drive and choose Properties.

Step 5: You may see an error code 10, error code 28, or error code 43 under the General tab.

Step 6: Go to the Device Manager, right-click on the problematic drive, and select "Uninstall" then "Search automatically for updated driver software" to resolve the issue.

uninstall driver of seagate external hard drive

Step 7: Unplug the Seagate external hard drive, shut down your computer, wait a bit, reboot, and then plug the drive into a different USB port. This should trigger Windows to install the necessary drivers.

How to recover data from not working Seagate external hard drive

After fixing the Seagate external hard drive that was not responding, you can now check if you can access your data. If not, Deep Data Recovery is a reliable and powerful software that can help you recover data from the non-working drive. It's easy to use and has a high reputation worldwide, making it a good option for hard drive data recovery.

If your Seagate external hard drive is showing as unallocated, RAW, or unknown and you're having trouble opening it, Deep Data Recovery can be a helpful tool. Since Windows Disk Management can recognize the drive, Deep Data Recovery can also access and potentially recover the data from the drive.

Download the software, run it on your computer, let it scan the hard drive, and find the inaccessible data. It can also recover data from a formatted hard drive partition, including NTFS and FAT32. Now, it's your turn to run the software for a full Seagate hard drive data recovery.

Step 1. Connect your external hard drive to your computer using a correct USB cable, then run Deep Data Recovery and select the file types you want to recover. Click "Next" to start the process.

Select file types that you want to recover

Step 2.In the next window, you will see your external disk listed under External drives, which supports popular brands like WD, Seagate, Toshiba, LaCie, SanDisk, Samsung, and more.

Select the external hard drive and then click the "Scan" button. 

select your seagate external hard drive and click scan

Step 3. As soon as the scan process starts, the software will locate and display lost and deleted data in the scan results, which will be organized in a clear and user-friendly manner. The recovered data can be easily found by file type or by searching for exact file names in the search box, making it a quick and efficient process.

select files and click recover

Step 4. To recover data from your Seagate drive, Deep Data Recovery's scanning algorithms will find the files and allow you to preview them. You can then select the files you want to recover and click "Recover", saving the data to a different drive than the original to avoid overwriting.

If you're struggling to recover data from your external hard drive, you can also refer to a video tutorial that provides a step-by-step guide on how to do so.

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