Full Guide: How to Fix HP Laptop Black Screen
HP laptops have been experiencing a common issue where the screen turns black, often without any prior issues or actions taken by the user. Some users have reported that the problem occurs after updating the device, while others have experienced it without any apparent reason. This issue has been a source of frustration for many, and it's essential to identify the root cause and find a solution to resolve the problem.
My HP Laptop Screen Is Black When I Turn It On
After upgrading to Windows 10, you're experiencing a black screen of death when trying to sign in with your password, with only the mouse cursor visible. To resolve this, try booting in Safe Mode by pressing the F8 key during startup, then sign in with your password. If that doesn't work, try booting in Safe Mode with Networking, or try booting in the Last Known Good Configuration. If none of these options work, you may need to perform a System Restore to a point before the upgrade, or consider reinstalling Windows 10. If you're still experiencing issues, you may need to contact HP support for further assistance.
If you're experiencing a black screen on your HP laptop running Windows 10 or 8.1/8, there are methods you can try to resolve the issue without losing any data. A complete guide is provided below to help you troubleshoot and fix the problem.
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| 1 - Fix HP Laptop Black Screen after Startup, No Access to Sign In |
|
| 2 - Fix HP Laptop Black Screen After Sign In With Password |
|
Precautions. Rescue Laptop Data Even It Cannot Boot
Before taking any action, make sure to rescue your data first, as operations like a fresh install, system restore, or reset may result in data loss, and you should do this even if you can't boot into Windows.
Qiling bootable data recovery software is my recommendation. It enables you to boot into your system with a WinPE bootable disk when you are faced with a black screen of death.
Step 1. Launch Deep Data Recovery in Windows 11/10/8/7. Select the file types you want to recover and click "Next" to proceed with the recovery process.
Step 2. Choose the place where you lost data. Then, click "Scan".
Step 3. After the scan, use the file format filter on the left or upper right corner to find the files you need. Then, click the "Preview" button or double-click a file to preview its content.
Step 4. To recover lost data, click the checkbox next to the file and click "Recover" to restore it to a secure location.
Fix HP Laptop Black Screen after Startup, With No Access to Sign In
If the HP laptop screen goes black after startup, preventing you from signing in, try the following solutions to resolve the issue.
Method 1. Recover from BIOS (3 minutes)
Before starting the process, ensure your laptop is properly plugged into a wall outlet to ensure a stable power supply.
Step 1. Turn off the HP laptop by pressing the Power button.
Step 2. To shut down your Windows computer, you can press the Windows + B keys and hold the power button for one second, then release all three. This will initiate the shutdown process.
Step 3. The power LED light stays on, and the screen stays black for about 40 seconds, indicating a possible issue with the screen or display.
- If the HP BIOS Update screen appears, wait for the update process to complete.
To resolve the black screen error, you can try restarting the computer. This simple step can often resolve the issue, allowing the computer to boot normally and display the desktop.
Method 2. Reseat the Memory Modules (5-10 minutes)
Step 1. Shut down the laptop by pressing the Power button, remove the power adapter and the power source.
Step 2. Remove the access panel and set it aside.
Step 3. Push out the two securing latches to release the module.
Step 4. Remove the module from the computer by sliding it out and handling it carefully, making sure not to touch the metal contact.
Step 5. To reseat the module, place it in the bottom slot and slide it into the right position. Then, push down on the module to lock it in place. This process should be repeated for the two modules that need to be reinstalled.
Step 6. Reinstall the access panel and reconnect the power adapter to the laptop and a wall outlet.
Step 7. Press the Power button to turn on the laptop.
If the screen displays, the issue is resolved.
Method 3. Boot HP Laptop into the Safe Mode
On a working computer, download and burn the Windows 10 installation media to a USB or DVD.
Step 1. To resolve the issue with your HP laptop, start by connecting the installation media to the laptop, turning it off, and then booting from the installation media. This will allow you to access the installation process and potentially resolve the problem.
- When asked, select Repair This Computer.
- You will get a Select an options screen with options to continue to Windows 10, shut down the computer, and Troubleshoot the computer.
Step 2. To resolve the issue, go to the "Troubleshoot" menu, select "computer", then "Advanced Options", followed by "Startup Settings" and finally "Restart".
Step 3. Press F5 or scroll to Safe Mode with Networking and press Enter to enter Safe Mode.
Fix HP Laptop Black Screen After Sign In With Password
If you're experiencing a black screen on your HP laptop, don't worry, it's likely due to a software or hardware issue. If you can sign in with your password, try the solutions one by one: [insert solutions here].
Quick Fix. Restart HP Laptop (3 minutes)
Step 1. Shut down the HP Laptop which displays with a black screen after login.
Step 2. Remove all power suppliers - the power cable, the batter, and external storage devices.
Step 3. Shut down the laptop and wait for 1-2 minutes.
Step 4. Reconnect the laptop with powers with batter, power cable, and restart the laptop.
Step 5. Sign in with your password to see if the black screen issue resolved.
Your PC Ran into a Problem and Needs to Restart?
The blue screen error - The "Your PC ran into a problem and needs to restart" error can be resolved by following a few simple steps. Firstly, press the Windows key + X and select the Power option.
If the problem continues, move on and try the following fixes for help.
Method 1. Restart the explorer.exe Process (2 minutes)
The HP laptop displays a black screen if the explorer.exe process is not working properly or has been closed. This issue can be resolved by ending and restarting the process in Task Manager.
Step 1. Press Ctrl+Alt+Del so as to open the Task Manager.
Step 2. Go to the Detail tab, scroll down and locate "explorer.exe".
Step 3. Select it and click "End Task".
- Restart your laptop to see if the black screen issue is resolved. If it still persists, you may want to check for loose connections, update your graphics drivers, or try booting in safe mode.
- If you can't see the explorer.exe in Task Manager, continue the process. If it's still not visible, you can try to restart the Windows Explorer by right-clicking on the Taskbar, selecting Task Manager, and clicking on the "More details" button.
Step 4. To open Task Manager, click on the "File" tab and select "Run new task" from the dropdown menu.
Step 5.Type "explorer.exe" and hit Enter, then check if the process runs and restart your laptop to see if the black screen issue is resolved.
Method 2. Update the Graphics Driver (4 minutes)
When the graphics card or chipset drivers are up to date, manually updating these drivers can resolve the graphics driver issue.
Step 1. Press Windows + X keys, select "Device Manager".
Step 2.To access the display adapters settings, go to the Device Manager, navigate to "Display adapters", right-click on the Graphics of your PC, and select "Properties".
Step 3. On the properties screen, select "Update Driver".
Step 4. Select "Search automatically for updated driver software".
To resolve the HP laptop's issue with not turning on, try the following steps: First, unplug the power cord and press and hold the power button for 30 seconds. This will discharge any residual power in the laptop. Then, plug the power cord back in and press the power button to turn it on. If the laptop still doesn't turn on, try the next method. If the laptop does turn on, check if the issue has been resolved.
Method 3. Undo Recent Changes, Perform System Restore (5 minutes)
If your HP laptop turns into a black screen due to a Windows OS update, you can undo the recent changes by performing a system restore, bringing the laptop to a healthy state, and fixing the black screen issue.
Step 1.To open the Control Panel, press the Windows key + R, type "control panel", and then click on it. From there, go to "System and Security".
Step 2. Click on "System" and then select "System Protection".
Step 3. Click on System Restore... button under System Restore.
Step 4. To restore your computer to a previous state, click Next and select the desired Restore Point from the list. Then, click Next again to proceed with the restoration process.
Step 5. Click Finish to confirm that you want to use the Restore Point that you've created to bring the OS to a previous state.
To resolve the black screen error, simply restart your computer. This should resolve the issue.
Conclusion
If you're experiencing an HP laptop black screen, don't worry! I've compiled the top 6 fixes, with the most effective one listed first in Fix 1. If you're still having trouble, feel free to reach out for assistance. Additionally, if you need to recover data from other devices, you can use Qiling's data recovery software at any time.
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