How many of you have ever met Dropbox, OneDrive or even Google Drive not syncing error? And do you know how to fix and repair Dropbox back to work again?
Dropbox is a widely used cloud backup service that helps users save and back up important and personal files in the cloud.
If Dropbox suddenly stops syncing, it would cause significant inconvenience to users. To mitigate this issue, this page provides two methods for effectively backing up files to Dropbox when it's not working, as well as simple steps to fix the Dropbox not syncing error.
If you are having such a problem, relax and just follow below two methods to get all issues solved without losing any files now:
If the Dropbox app is not working to sync files on your PC, a fast and simple way to backup your files to Dropbox cloud is to use Qiling Backup, a professional Dropbox alternative software.
This software allows users to easily backup files to Dropbox with a simple click in Windows 10/8/7, and also enables automatic backups with a scheduled plan after the initial full backup.
To backup files to your Dropbox account, simply download, install, and apply this software. It's a straightforward process that allows you to easily store and access your files from anywhere.
Step 1. Click "File backup" button to initiate a backup.
Step 2. Files will be displayed in a top list view, showing both local and network files, allowing users to extend the directory to select specific files to back up.
Step 3. Select the location where you want to store the backup by following the on-screen instructions.
To encrypt the backup with a password, click on "Options" in the "Backup Options" section. This allows for a variety of customization options for the backup process.
To set up a backup schedule, go to "Backup schedule" and choose the event at which you want to initiate a backup, such as daily, weekly, or monthly. This will ensure that your files are regularly backed up and protected in case of data loss.
Step 5. You can save the backup to a local disk, Qiling's online service, or a NAS.
Step 6. To start the backup process, click "Proceed" and once it's finished, the backup job will be displayed on the left side of the panel, where you can further manage it by clicking on it.
Now that you've successfully backed up files to Dropbox cloud account, you can access them from any device with an internet connection, share them with others, and collaborate on projects in real-time. This also means you're protected from data loss due to hardware failure, theft, or other disasters.
To fully repair and fix the Dropbox not syncing error, follow these 4 steps to get all issues resolved and make it sync files normally again.
Step 1. Check the Dropbox process
1. Right-click the Taskbar and select "Task Manager".
2. Look for the Dropbox process in the list.
3. If Dropbox is running, select it, right click and click "End task" to close it.
4. If Dropbox is not present or you have ended the task, restart it using the desktop icon or menu item.
Step 2. Check the files
1. Make sure the files you need sync is not open;
2. Check the filename of the file and make sure it doesn't contain any special characters;
3. Delete the file from Drop from Dropbox folder and copy a new version;
Step 3. Disable selective sync
1. Right click the Dropbox icon in the Windows taskbar.
2. Select "Preferences" and then click "Advanced".
3. To disable selective sync for a file, go to your OneDrive settings, select "Selective Sync", and ensure the folder containing the file is not selected. This will prevent the file from being synced to your local device.
Step 4. Clear the Dropbox Cache
1. Open Windows Explorer and navigate to your Dropbox folder.
The typical location for the Dropbox folder is usually C:\Program Files\Dropbox, although it may vary depending on the version of the app you're using.
2. Find the .Dropbox.cache folder within the Dropbox folder.
3. Select all files within the cache folder and delete them.
4. Confirm if required.