Can't Backup LINE Chat? Fix in 5 Ways [Guide Updated]

Summary

You can't backup LINE chat, but don't worry, we'll guide you on how to recover your lost chats on iPhone/Android devices without backup using Qiling MobiSaver. We'll also explain why you can't backup LINE chat in the first place.

You're experiencing issues backing up your LINE chats on your new phone. This might be due to various reasons such as compatibility issues between your new phone's operating system and LINE, or possibly the chat backup feature being disabled in your settings. To resolve this, try checking your app settings to see if chat backup is enabled, and also ensure that your new phone's OS is compatible with LINE. If the issue persists, you may want to consider reaching out to LINE's support team for further assistance.

If you're experiencing issues with backing up your LINE chat history, don't panic - every problem has a solution. This post will guide you through the ways to resolve the issue and help you successfully backup your LINE chat. To learn more, read on to the end of the article.

PAGE CONTENT:

5 Fixes of Cannot Backup LINE Chat
How to Recover LINE Chat Without Backup
Bonus Tip: How to Backup LINE Chat History on iPhone/Android

The way we connect with friends and family has undergone a significant change, thanks to instant messaging apps like WhatsApp and LINE, which have transformed the messaging system.

If you're experiencing problems with messaging apps like LINE, it may be for nothing. A recent issue with LINE is that users cannot backup LINE chat history, but there's a guide available to help resolve this issue.

We introduce Qiling Mobisaver, a recovery tool that simplifies the recovery process with its exceptional features. Before we reveal the ways to solve the issue of unable to backup LINE chat history, we recommend using this tool to make recovery easier.

5 Fixes of Cannot Backup LINE Chat Issue

This section addresses the issue of "Cannot backup LINE chat history" by presenting various methods to resolve it. If the backup fails after trying these 5 methods, don't worry as there's an ultimate method for backing up your LINE chat history available.

Fix 1. Connect to Stable Network
Fix 2. Update LINE to the Latest Version
Fix 3. Clear Up Cache and Storage Space
Fix 4. Relaunch LINE App
Fix 5. Restart Phone

Fix 1. Connect to Stable Network

If your internet connection is stable, then the next step is to check the backup settings. Ensure that the backup is set to restore from the correct location and that the restore settings are correct. This might involve checking the backup software's settings or the device's settings, depending on the device you're using.

Please make sure that Wi-Turn off either cellular data or Wi-Fi, but not both, to troubleshoot the issue. This is because the phone automatically switches between networks when one is unstable, which may prevent the restoration process from completing successfully. If either cellular data or Wi-Fi is turned off, the phone will only be connected to one network, allowing the restoration process to proceed without interruptions.

Try turning on "Flight Mode", waiting a time, and then reconnecting to one of the networks; this should resolve the issue.

 Tips:: If your backup is too large, it's best to stop using cellular data and instead use a Wi-Fi connection, as it's more stable and will reduce the risk of the restoration failing. This will also prevent you from using a considerable percentage of your data.

Fix 2. Update LINE to the Latest Version

If you have already tried the fix listed above but are still unable to backup your LINE chat history, update your application to the most recent version. Follow the instructions below to accomplish that.

Step 1. Open the App Store or Google Play Store on your device.

open the google play store

Step 2. To access your apps, tap your profile photo in the top right corner and select "My Apps".

select my apps

Step 3. Select "Check" for updates from this page.

Step 4. If the LINE application receives an update, select "Update" to apply it.

Fix 3. Clear Up Cache and Storage Space

If you're experiencing issues with LINE, consider updating to the latest version. If you've already done so, try clearing your cache and storage space. This may help resolve the issue. If you're still having trouble, you may want to check your phone's storage space to ensure there's enough room for the backup to complete.

For Android:

Follow these simple steps for android.

Step 1. Go to "Settings", then "Storage", then "Internal Storage".

go to settings then storage then internal storage

Step 2. To clear cached data, tap on the "Cached data" option and then click "OK" to confirm the deletion.

For iPhone:

Not an Android user, try the method below for iPhone.

Step 1. To clear the cache from third-party apps, go to "Settings" > "General" > "iPhone Storage" and locate the apps you want to clear the cache from.

Step 2. To clear the data, click "Clear".

 Note:: You can free up space on your iPhone by deleting unused apps, photos, and videos, and cleaning up your storage with a professional tool. If that's not enough, you can consider buying a phone with more storage or using a memory card. This will help you have more space for your files and apps.

Fix 4. Relaunch LINE App

If none of the above fixes work, try closing and reopening the LINE application. Make sure the LINE process is completed before relaunching it; if you don't, nothing will happen.

Fix 5. Restart Phone

If nothing else works, try restarting your phone. Sometimes small system-level problems can be resolved by restarting both your device and the LINE app. This can help resolve issues with backing up your data.

For Android:

Follow the steps below to restart your android.

Step 1. Hold the power and volume up buttons at the same time until you see the "Options" menu appear.

Step 2. Now, tap "Restart".

For iPhone:

If you're an iPhone user, then follow the steps below.

Step 1. Press and release the volume up and volume down buttons.

Step 2. To restart your iPhone, press and hold the Side button until the screen turns black and the Apple logo appears.

Step 3. To force restart your iPhone, press and hold the side button and the volume down keys simultaneously until the Apple logo appears on the screen. This will shut down your iPhone and then restart it.

Step 4. After force stopping the LINE app, open it again. This should resolve the backup issue.

How to Recover LINE Chat Without Backup

While the fixes mentioned above can help resolve the issue of not being able to backup LINE chat, they are limited solutions. To provide a more comprehensive and long-lasting recovery solution, a viable alternative is needed that ensures complete backup and recovery capabilities.

Qiling MobiSaver is an amazing software that helps recover all your data, including LINE chat, without the need to wait for hours. With its impressive features, it's the perfect solution for anyone looking to retrieve their lost data quickly and efficiently.

Free Download
Windows 11/10/8/7, 100% Secure

Features of Qiling MobiSaver:

Get unlimited recoveryYou can recover permanently deleted photos, videos, contacts, and messages on iPhone.
Simplest recovery methods: To recover your unlimited LINE chats, simply follow these three easy steps: connect your device, and either extract data from your iTunes or iCloud backup, or directly recover the chats from your device.
System SupportYou can recover all your data from both macOS and Windows with this software.
Lifetime free technical support and upgradeThe software is easy to use and allows for quick error fixes due to its lifetime upgrade and free technical support.

To recover LINE chat using Qiling MobiSaver, you can follow these steps:

Step 1. Connect iPhone to Your PC

Launch Qiling MobiSaver, choose the "LINE" button, and select "Device Storage".

Step 2. Analyze iPhone/iPad/iPod

The software will analyze your device to recover LINE data.

Step 3. Scan iPhone and Find LINE Data

Qiling Mobisaver will automatically scan your iPhone 13/12/11/X/XR/XS/8/7/6/5/4, and find present LINE data and even some lost data for you.

Step 4. Preview and Restore LINE Chats or Attachments

To recover your LINE data, select the type of data you want to recover (LINE or LINE Attachments) on the left, then choose either "Recover to PC" or "Recover to Device" to save the data.

Bonus Tip: How to Backup LINE Chat History on iPhone/Android

If you're experiencing issues with backing up your LINE chat, you can refer to the previous solution to resolve the problem. If you don't have any backups of your chat, you can skip to the LINE recovery solution and use Qiling MobiSaver to recover your chat.

Method 1. Backup with iTunes on iPhone

To backup your LINE chat on iPhone using iTunes, you can back up everything on your iPhone, including your LINE chat, rather than just your chat.

Follow these steps to backup your iPhone with iTunes:

Step 1. Using a Lightning cable, connect your iPhone to your computer.

Step 2. Select the "iPhone device" icon in the iTunes upper left corner.

Step 3. Click the "Back Up Now" button in the middle of the screen.

Step 4. Enter your encryption password if your iPhone is encrypted.

Enter your encryption password

Method 2. Backup with Google Drive on Android

To use Google Drive on your Android device, you'll need to activate your Google Drive account and connect it to your device. This will allow you to access and manage your files across all your devices.

Step 1. To access the "Chats" settings on the LINE app, launch the app on your Android device, select the "Friends icon", tap the settings icon, and then choose "Chats" from the list of options under "General settings".

select the friends icon and then select chats

Step 2. Select "Backup and restore chat history" from the list of options, then choose "Backup to Google Drive" to save your chat history to your Google Drive account.

Step 3. The LINE app will start automatically backing up all of your chat histories to your Google Drive account.

select backup and restore chat history

Final Verdict

If you're unable to backup your LINE chats using the common method, you can consider using Qiling MobiSaver, a recovery solution that allows you to perfectly backup or transfer specific data from your device to your PC. This alternative method can help you recover your data with ease, making it a great option if you're struggling with the common method. So, if you're looking for a reliable solution, download Qiling MobiSaver right now.

Free Download
Windows 11/10/8/7, 100% Secure