"Anyone had games just freeze and crash after a Windows 11 update? More specifically, the game crashes, and in event viewer, it shows a 0x8000003 error. This isn't tech support, I know the problem is related to Windows 11 in some capacity. I want to know if anyone else is having this problem."
Microsoft has released Windows 11, which comes with exciting game features for PC gamers. However, some users have experienced game crashes or freezing issues on their devices. To resolve this problem, this guide provides a comprehensive solution, helping users identify the cause and fix the issue with Windows 11 games crashing or freezing.
On the average side, games got freezing due to:
To fix the issue of a game not working on Windows 11, check the game's system requirements first. If your machine meets the requirements, follow the steps to troubleshoot and resolve the issue.
Option 1. Update Graphics Card Driver
Option 2. Uninstall Sonic Studio 3
Option 3. Use SFC Command Prompt
Option 4. Clear Temp Files
Option 5. Uninstall and Re-install Crashing Game
Option 6. Increase C Drive
Updating the graphics card driver can be achieved on Device Manager, which is a built-in Windows utility that allows users to manage and update drivers for various hardware components, including graphics cards.
Step 1. Right-click Windows icon and select Device Manager from list.
Step 2. To update the Display adapters, locate it in the Device Manager, right-click on it, and select the "Update driver" option.
Step 3. Select Search automatically for updated driver software.
Step 4. Choose to update graphic driver.
If you can't find any new drivers, don't worry, just go to the manufacturer's website and find your driver update.
Step 1. Go to Settings > System > Display
Step 2. Click the Advanced display settings on the Multiple displays section.
Step 3. Check manufacturer info under Display information.
To install the Intel Graphics Card Driver manually, you can follow these steps: First, go to the official Intel website and navigate to the Drivers & Software section. From there, select your operating system and graphics product, and then click on the "Download" button to get the driver software. Once the download is complete, run the installer and follow the on-screen instructions to install the driver.
Intel has introduced the Intel Driver & Support Assistant, a tool that allows users to easily identify their driver and receive hardware updates.
After installation, check whether your installed driver is correct:
Open Device Manager > Right-To verify your graphics driver version, go to the Display Adapter section, click Properties, navigate to the Driver tab, and check the version of your graphics driver.
Some users experienced game crashing issues, which were resolved by uninstalling the Sonic Studio 3 audio suite. Additionally, if a game crash occurs after installing third-party software, uninstalling the newly installed apps can also resolve the issue.
Step 1. Click the Windows icon and choose Settings.
Step 2. To access the list of installed apps, select the "Apps" option from the left panel and then click on "Apps & features".
Step 3. To uninstall Sonic Studio 3, locate the program on your computer, click the three dots at the top right corner, and select Uninstall.
Step 1. To open the command prompt as an administrator, click the Search icon on your computer, type "command prompt" in the search bar, and select the option that says "Run as administrator" from the results.
Step 2. Type sfc /scannow and hit Enter.
Step 3. The system scan is beginning. If there are bugs on your device, this method will work to repair it. Wait for the process to be completed and restart the PC.
Step 1. To open the temporary files folder in Windows, press the Windows key + R key to open the Run dialog box, then type `%temp%` in the text field and click the OK button. This will take you directly to the temporary files folder.
Step 2. To quickly delete all temporary files, press Ctrl+A to select all files, then right-click on them and choose Delete from the context menu.
To minimize the risk of deleting necessary files, you can use a tool to clean up temporary files, which can help you avoid accidental deletion.
Step 1. Download and install Qiling Partition Master Suite on your PC, and then click to download PC Cleaner on the panel.
Step 2. Install Qiling CleanGenius on your PC. To begin with, navigate to "Cleanup" and click "Scan."
Step 3.Qiling CleanGenius will immediately scan your PC to identify and select all useless files, system junk files, and invalid entries, allowing you to simply click "Clean" to remove them.
Step 4. Once you've completed the cleaning process, you'll be able to see the total amount of data that's been cleaned in MBs or GBs. You can then click "Done" to finalize the process.
Step 1. Choose the Windows icon and select the Settings.
Step 2. To access the Apps & features section, locate Apps from the left panel and select it. Under the Apps section, choose Apps & features.
Step 3. To fix a crashing game, click the 3 dots on the top right, select "Uninstall" from the dropdown menu, and confirm the uninstallation. This will remove the game from your device, which may resolve the crashing issue.
To ensure smooth gameplay, make sure your C drive has enough space, and if not, you can easily expand it using Qiling Partition Master for Windows 11 in just 3 steps.
Step 1: Free up unallocated space for C drive.
If there is no unallocated space on the system disk, right-click on a partition next to the C: drive and select "Resize/Move".
To resize the partition, drag the left panel of the partition to the desired size, leaving unallocated space behind the system C: drive, and then click "OK" to confirm the changes.
Step 2: Increase C drive space.
1. Right-click on C: drive and select "Resize/Move".
2. To add space to the C: drive, drag the system partition end into the unallocated space. This action will expand the C: drive by incorporating the unallocated space, effectively increasing its capacity.
Step 3: Keep all changes to extend C: drive.
Click the "Proceed" to keep all changes so to extend the system C: drive.
To resolve Windows 11 games that crash or freeze, try one of these six solutions. You can choose the one that best suits your needs. For a quick fix, consider using Qiling Partition Master to extend your space and Qiling CleanGenius to clean up your system, as these tools are efficient in resolving game freezes.