A Windows update, firmware change, Secure Boot setting change, or hardware configuration change may cause Windows to ask for the BitLocker recovery key. This is a protection step, not a sign that your files are already lost.
The first rule is simple: do not format the drive. Find the recovery key, unlock the drive, and back up important files as soon as you can access them.
Once the drive is unlocked, copy important files to another disk or create a full backup. If Windows boots normally again, Qiling Backup can help create a system image before you continue updates or firmware changes.
Step 1. Unlock the BitLocker drive with the correct recovery key or password. Do not format the drive when Windows asks for recovery information.

Step 2. Open Qiling Backup and choose File Backup if you only need documents, photos, work folders, or user profile data from the unlocked drive.

Step 3. Select the important folders on the unlocked BitLocker volume, then choose an external drive, network location, or another non-encrypted storage device as the backup destination.

Step 4. Use Options to encrypt the backup image if it contains private files, then click Proceed to create the backup.

Step 5. If Windows starts normally again, create a System Backup as well. This gives you a restore point before you continue BIOS, TPM, Secure Boot, or Windows update changes.

Data recovery software cannot bypass BitLocker encryption. You must unlock the drive with the correct password or recovery key first. After the drive is unlocked, file recovery software may help if files were deleted, lost, or missing.
For a focused recovery workflow, read recover files from a BitLocker encrypted hard drive.
If Windows asks for a BitLocker recovery key after an update, focus on unlocking the drive safely. After access is restored, back up the system and files before making more changes.