A cloud drive is a Web-Cloud storage is a service that allows users to store files on a remote server, accessible over the internet. This makes it convenient for people to store and sync documents and other electronic media without the need for external hard drives, eliminating the need for purchasing or maintaining them.
The service provider is responsible for maintaining servers, ensuring availability, and providing easy access to stored data, with popular cloud providers including Google, IBM, Amazon, Western Digital, QNAP, and others. However, users may still experience data loss from cloud-based storage devices due to various reasons, prompting the need for cloud/NAS data recovery solutions.
Cloud drive data loss can be caused by various factors, and some providers offer warranties to protect users. For instance, Western Digital's My Cloud hard drive comes with a one-year warranty, which includes repair services in case of failure during this period. After the warranty expires, users may need to seek third-party data recovery services.
Qiling offers two data recovery solutions: a data recovery software and a one-on-one remote data recovery service. These solutions have successfully recovered data for customers with a range of cloud service platforms, from small businesses to large-scale infrastructure deployments.
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Qiling NAS data recovery software offers real-time recovery without interrupting the NAS server, allowing users to recover data at any time. To recover data, follow the steps provided.
Step 1. Select a NAS server and start recovering.
Download and install Deep Data Recovery on your Windows 11/10 64-bit computer. Upon opening the software, select "NAS Recovery" and the program will automatically list all connected NAS servers. Choose your target NAS device and click "Scan" to initiate the recovery process.
Step 2. Enable SSH service on the NAS server.
To enable SSH service, go to the "Control Panel > Terminal & SNMP" section and check the box next to "Enable SSH service". Then, note down the port number for remote access. After that, open Deep Data Recovery and click "Next".
Step 3. Connect to the NAS server remotely.
This software will automatically detect your IP and Port, all you need to do is input your user name and password. If the IP address or Port is incorrect, you can manually correct it. Once complete, simply click "Connect Now".
Step 4. Recover lost/deleted NAS data
After connecting to your NAS, Qiling data recovery software will initiate a scan of the device, revealing all deleted, lost, or existing files on the server.
To recover lost files on a NAS, you can use the "Filter" feature or search for them by clicking "Search files or folders". Select the desired files and click "Recover" to save them to a different location.
To recover deleted BitLocker files in Windows 10, click the "Recover" button.
If Deep Data Recovery fails to find your cloud drive or NAS disk files, you can also consider seeking help from the Qiling Support team, which offers a data recovery service to assist you in retrieving your lost data.
Consult with Qiling data recovery experts for a one-on-one manual recovery service, which includes a free diagnosis. Afterward, our decades-experienced engineers can repair the damaged RAID structure and restore data from all RAID levels.
Recovering data from a cloud drive connected to the Internet is a complex process that requires specialized knowledge, expertise, and cutting-edge technology. However, Qiling has successfully recovered data from various cloud drive platforms, including WD, QNAP, and Synology, and their support team of certified professionals can assist with data recovery from other brands as well.