Solved: Cannot Open External Hard Drive and Files/Folders - Qiling  

Solutions: Cannot Open External Hard Drive and Files/Folders


Case 1. Cannot Open External Hard Drive

If an external hard drive is recognized by the computer but won't open, it could be due to a software issue, such as corrupted files or a malfunctioning driver. In this case, you can try reinstalling the drive's software or updating the computer's operating system.

We collected the most frequently encountered errors that accompany the hard drive not opening issue and tested out corresponding solutions. The common errors include various issues that can be resolved with troubleshooting steps, such as checking for loose connections, updating drivers, and running disk checks, among others.

Some reasons for a connected hard disk failing to open may include virus infection or unusual system configuration, which can be resolved by trying various approaches to diagnose and troubleshoot the issue.

How to Recover Data When External Hard Drive Can't Open

If you have important data waiting for recovery, you can use Deep Data Recovery to retrieve files from an inaccessible HDD, external HDD, USB flash drive, or a memory card.

Qiling External Hard Drive Recovery Software

When dealing with an inaccessible, unreadable, or non-opening hard disk drive, data recovery is the top priority. To evaluate the effectiveness of Qiling hard disk data recovery software, you can try its demo version, which is available for download on the page before making a purchase.

Step 1. Connect your external hard drive to your computer using a correct USB cable, then run Deep Data Recovery. Choose the file types you want to recover and click "Next" to begin the process.

Select file types that you want to recover

Step 2.The external disk will be displayed under External drives in the next window. This software supports a wide range of external disk brands, including WD, Seagate, Toshiba, LaCie, SanDisk, Samsung, and others.

Select the external hard drive and then click the "Scan" button. 

select your seagate external hard drive and click scan

Step 3. Once the scan process begins, the software will identify and display more lost and deleted data, which will be organized in the scan results. The recovered data will be easily accessible, allowing you to quickly find specific files or folders by type or through a search function with exact file names.

select files and click recover

Step 4. After scanning, you can preview the files found by Deep Data Recovery's algorithms. Select the desired files and click "Recover" to retrieve them. To prevent data overwriting, save the recovered data to a different drive than the original Seagate drive.

Fix 1. Format the external hard drive

To summarize, after retrieving your data, you can format the external hard drive, which is likely corrupted, to save time and effort.

You can format a hard drive using cmd, disk management, and third-party hard drive formatting software. For example, you can use Windows Disk Management to format a hard drive without installing any additional software.

Step 1. To open the Disk Management tool in Windows, press the Windows key + R to bring up the Run dialog box, type "diskmgmt.msc" and press Enter. This will open the Disk Management window, where you can view and manage your computer's disks and partitions.

Step 2. To check the status of an external drive in Windows Disk Management, right-click on the drive and select Format if it's shown as RAW or unallocated, which will erase all data on the drive.

format the external hard drive that cannot open - choose format

Step 3. Select a file system like NTFS and click OK.

format the external hard drive that cannot open -choose file system

This method can help in three cases: 1) when you are trying to find the maximum value of a function, 2) when you need to find the minimum value of a function, and 3) when you want to find the maximum or minimum value of a function with some constraints.

Case 1 The external hard drive won't open and cannot run chkdsk, which can be frustrating. To troubleshoot, try disconnecting and reconnecting the drive, ensuring it's properly seated and powered on. If that doesn't work, check for any loose connections or damage to the drive's cable or housing.

Your external hard drive not opening and chkdsk not finding errors suggests a possible hardware or file system issue. Try running a disk check in the Disk Management console, or use a third-party tool like CrystalDiskInfo to scan the drive. If the issue persists, you may need to reformat the drive, which will erase all data, so be sure to back up any important files first. If you're still having trouble, consider contacting the manufacturer's support or a professional data recovery service for further assistance.

Case 2 If an external hard drive is detected but won't read or show up in My Computer, it could be due to a faulty connection, a corrupted file system, or a driver issue. To resolve the problem, try restarting the computer, checking the connection, and updating the driver. If the issue persists, try running a disk check on the external hard drive, and if that doesn't work, consider using a data recovery software to retrieve any important files.

  To access your 80GB USB Hard Drive, try plugging it into a different USB port on your computer, as sometimes a faulty port can cause issues. If that doesn't work, restart your computer and see if the drive appears in the 'My Computer' folder. If it still doesn't show up, try using the built-in Disk Management tool to assign a drive letter to the drive.

Case 3 If your external hard drive is asking to format it, it's likely due to a software or file system issue. Try restarting your computer and the external drive, then try to access it again. If that doesn't work, you can try using a third-party software like Disk Drill or Deep Data Recovery Wizard to scan the drive and retrieve any recoverable data.

Your external hard drive is showing up as Local Disk K in the computer, but there's no storage reading, and it's prompting you to format it. This is likely because the drive is not being recognized by the computer, or the partition table is corrupted. You can try to format it, but be aware that formatting will erase all data on the drive. If you want to recover your data, you may need to use data recovery software or take the drive to a professional data recovery service. If you're not sure what to do, it's always a good idea to consult with a professional or contact the manufacturer's support for assistance.

Fix 2. Fix I/O error using the linked page

If your hard drive is recognized but can't be opened due to an "I/O device error," you can try running CHKDSK or changing the transfer mode for the drive in IDE Channel Properties to fix the issue.

The I/O device error on an external hard drive can be caused by a variety of factors, including faulty hardware, corrupted files, or software issues. To troubleshoot the problem, try checking the drive's connections, running a disk check, and updating the drive's firmware.

drive is not accessible, i/o device error

Fix 3. Request Admin privileges

To fix the issue of not being able to access an external hard drive due to lack of admin privileges, take ownership of the drive to gain permissions. This can be done by right-clicking on the drive, selecting "Properties", then clicking on the "Security" tab, clicking on "Edit" and adding your user account to the list of users with permissions, and finally clicking "OK" to apply the changes. This should allow you to access the external hard drive without any issues.

Step 1. Right-click on the inaccessible hard drive, and select Properties.

Step 2. To modify the ownership of a specified account, go to the Security tab, switch to the Advanced section, and click the Edit button. Then, on the Owner tab, make the necessary changes to the ownership.

Fix can't open my external hard disk, access denied in Windows Explorer

Case 2. Cannot Open Files on External Hard Drive

As the issue of not being able to open an external hard drive persists, it's becoming increasingly concerning. Some users are reporting that they can access the disk drive normally, but the files and folders within it are inaccessible, leading to a potentially disastrous scenario for organizations that rely on uninterrupted access to enterprise resources, where using reliable project management software could make a significant difference.

In this case, you cannot directly use the data recovery software as we advised in the beginning, because the success of this technique is not guaranteed. The good news is that we have been able to solve the files not opening issue before, and I'm going to post the links here for reference.

Case 1. When you open an external hard drive and try to open a folder in it, you get an error saying 'This folder is empty.'

this folder is empty

Case 2. The error "The system cannot find the file specified" in Windows occurs when the operating system is unable to locate the file you're trying to open. This can happen due to various reasons such as the file being moved or deleted, the file path being incorrect, or the file being corrupted. To resolve this issue, you can try checking the file path, looking for the file in its original location, or checking the recycle bin to see if the file was accidentally deleted.

the system cannot find the file specified

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